The hotel is renowned throughout the Caribbean for its exclusive refinements and comprises a total of 186 rooms with 14 suites. Disability-friendly rooms are available. Constructed in Georgian style, the main building recalls the British traditions of a bygone era. The lobby area offers a reception desk manned around the clock, a safe and a currency exchange facility. Alongside conference facilities, a public Internet connection, and a hairdresser, guests will also find a bar and a nightclub, both of which are air-conditioned. Four restaurants are available, of which the authentic Thai restaurant is to be found in Sandal's Cay, a uniquely situated, secluded off-shore island. Room and laundry services complete the range of services offered.